Draft for adoption | Prepared October 6, 2026 Effective date: To be set upon adoption
This Policy explains shipping availability, charges, order timing, delivery issues, and pickup arrangements for purchases at https://daganmarket.com/. The options and charges confirmed at checkout apply to your order, subject to applicable consumer rights.
Shipping is available only for products and destinations supported at checkout. Enter your delivery address to check available services. International destinations, Alaska, Hawaii, US territories, PO boxes, and military addresses may have different eligibility; do not assume service is available unless checkout accepts the address and offers a suitable shipping method. If no option appears, contact us before placing an order.
Shipping charges are shown before payment and may depend on destination, package weight and dimensions, product handling needs, and selected service. Any free shipping offer applies only under its stated conditions. We will not add an undisclosed shipping charge after purchase without your agreement. If we cannot fulfill your order at the agreed total, we will contact you and offer an appropriate cancellation and refund.
Processing is the time needed to verify and prepare an order before dispatch. Transit time begins when the carrier receives the package. Review any stated shipment commitment and estimated delivery window at checkout. Faster transit service does not automatically mean faster processing. Business days exclude Saturdays, Sundays, and applicable holidays. Preorders or products with special handling must disclose their shipment timing before purchase.
We will ship within the shipment time stated when you order. If no shipment time is stated, we will ship within 30 days of receiving a properly completed order, as required by applicable law. If we cannot ship on time, we will notify you by the applicable deadline, explain the delay, provide a revised shipment date when reasonably available, and offer the choice to accept the delay or cancel for a prompt refund. We will obtain consent and cancel unshipped orders where required by law. If we cannot supply an item, we will notify you and refund it; we will not substitute without your agreement. Where none of an order can be shipped, the refund includes shipping and other amounts paid for that order.
The available service is shown at checkout or confirmed with your order. When tracking is available, we will provide the tracking details after dispatch. A label being created does not necessarily mean the carrier has received the parcel. An order may arrive in separate packages; we will communicate relevant shipment details and will not impose an additional shipping charge without your agreement.
Food, refrigerated or frozen goods, liquids, fragile products, and other restricted items may require particular packaging, services, or delivery areas. Order these products for shipping only when a suitable option is offered. Inspect your delivery promptly and follow the manufacturer’s storage instructions. Do not consume or use a product that appears spoiled, damaged, leaking, or unsafe. Contact us for assistance rather than mailing unsafe goods back without instructions.
Provide a complete and accurate address, including apartment or unit details and any necessary delivery instructions. Contact us immediately to request a correction or cancellation. Changes may be unavailable after preparation or dispatch; shipping delay cancellation rights remain unaffected. If an incorrect address supplied by you causes a returned parcel or redelivery, we will explain any documented additional charge and obtain agreement before reshipping. If the error is ours, we will correct it at our expense.
Contact us with your order number if tracking stops updating, a delivery is late, or a package is marked delivered but cannot be found. Check delivery instructions and any carrier notice if safe to do so. We will investigate with the carrier and assess an appropriate replacement, refund, or other remedy. A delivery scan does not automatically defeat a valid claim. For damaged, spoiled, incorrect, or incomplete deliveries, contact us promptly, preferably within 48 hours, and provide photographs of the item and packaging when available. This reporting target does not waive legal rights. Keep packaging if safe and wait for our instructions before returning anything.
If pickup is offered, select it at checkout and wait for confirmation that the order is ready before visiting. Bring your order reference. Pickup location: 1681 Fort Campbell Blvd # D, Clarksville, TN 37042, USA. Local delivery, if offered, is subject to the service area, charges, and timing shown before purchase. Contact us to confirm store hours or arrangements that are not shown in your order confirmation.
Returns and exchanges are handled under our Returns Policy. Its change of mind exclusions do not remove lawful remedies for damaged, defective, spoiled, or incorrectly supplied goods. Updates to this Shipping Policy apply to future orders; the terms communicated at purchase govern an existing order, subject to applicable law.
1681 Fort Campbell Blvd # D, Clarksville, TN 37042, USA
