Effective date: October 1, 2026
Choose products on daganmarket.com, review your cart, and complete checkout. Check quantities, addresses, fulfillment method, and the total before submitting. If checkout fails, contact us before trying repeated payments.
Use the methods displayed at checkout. Never email your card number or security code. Contact us if a payment appears duplicated.
Use the fulfillment options available for your address at checkout. Pickup is at our Clarksville store when offered. Wait for confirmation that your order is ready. Service areas and fees are shown before payment.
Check the timing shown at checkout and in your confirmation. Contact us if a shipment is late or tracking is unclear. If we cannot meet a shipment commitment, we will notify you and provide delay or cancellation options as required by law.
Contact us immediately with your order number. Changes depend on whether preparation or dispatch has begun. If an item cannot be supplied, we will notify you and refund that item rather than substitute without agreement.
Contact us with your order number and the issue. Check your delivery details and any carrier notice. For damaged, spoiled, missing, or incorrect items, report promptly, preferably within 48 hours, and provide photos where available. The reporting target does not waive legal rights.
Eligible nonperishable items may be requested for return within 14 calendar days of delivery or pickup. Items must be unused, complete, and in original packaging with tags. Perishable food, opened food or drinks, opened or used personal care items, and clearly disclosed final sale products are excluded from change of mind returns. Defective or incorrect goods are handled separately.
Email info@daganmarket.com or call +1 (931) 217 2876 with your order number, item, and reason. Wait for return instructions before shipping or visiting. Do not mail spoiled or unsafe goods without instructions.
You pay for an approved change of mind return. For our error or an approved defective or damaged item claim, we arrange a prepaid method or another solution at our expense. No restocking fee applies. See the Returns Policy for original delivery charges.
After receipt and inspection, we will notify you of the outcome. We aim to initiate an approved refund within five business days of approval. Your payment provider may take additional time. Mandatory refund deadlines apply where relevant.
Contact us to arrange an exchange. Availability and eligibility apply; any price difference will be confirmed first.
