Effective date: October 1, 2026
This Policy explains which purchases may be returned, how to request help, and how refunds are processed.
Request a return within 14 calendar days of delivery or pickup. Eligible nonperishable products must be unused, unworn, unwashed, complete, and in original packaging with labels and tags attached. Provide an order number or other proof of purchase. These voluntary return conditions do not limit rights for defective, unsafe, or incorrectly supplied goods.
Perishable, refrigerated, and frozen food; opened food or beverages; opened or used cosmetics and personal care products; and products marked final sale before purchase are not eligible for change of mind returns. Do not return unsafe or spoiled products without instructions. A final sale designation does not remove remedies required by law for defective or incorrect goods.
Contact us as soon as possible, preferably within 48 hours of delivery or pickup, with your order number, a description, and photographs when available. Keep packaging if safe. This reporting target is not an automatic bar to a valid claim or a waiver of legal rights. Do not consume a suspected unsafe product. We will assess the issue and arrange an appropriate replacement, refund, or other lawful remedy.
Email info@daganmarket.com or call +1 (931) 217 2876. Include your order number, item, quantity, reason, and photographs if relevant. Wait for our instructions before mailing or bringing an item back. We will confirm eligibility, the return destination, and any return reference. Our store is at 1681 Fort Campbell Blvd # D, Clarksville, TN 37042, USA; confirm return arrangements before visiting.
For an approved change of mind return, the customer pays return shipping and the original delivery charge is not refunded unless required by law. Use suitable packaging and a trackable service. No restocking fee applies. For an item damaged, defective, or incorrectly supplied through our error, we will provide a prepaid return method or another arrangement at our expense. Applicable delivery charges will be refunded where required or where the affected order cannot be fulfilled.
After receiving and inspecting an authorized return, we will notify you of approval or explain any refusal. We aim to initiate approved refunds within five business days of approval, using the original payment method where possible. Bank or payment provider processing can take additional time. A refund covers the eligible item price and associated tax; shipping is handled as described above. Statutory refund deadlines take priority over this operational target.
Exchanges depend on availability. Contact us to arrange an exchange; any price difference will be confirmed before processing. Contact us immediately to request cancellation or an address change. We cannot guarantee a change once preparation or dispatch begins. If we cannot fulfill an order, we will notify you and refund the unavailable portion. Shipping delay cancellation rights apply independently of this return policy.
Updates apply to future purchases. The policy communicated at purchase governs that order, subject to applicable law.
info@daganmarket.com+1 (931) 217 28761681 Fort Campbell Blvd # D, Clarksville, TN 37042, USA
